Our guarantee to you
We constantly aim to offer you quality, value and personal service.
Price Match Guarantee
Should you find the same product selling for less, locally we will happily lower our price to match.?The products must be exactly the same item and only sold within other optical practices.?A formal written quote must be supplied to enable us to price match.
30 Day Lens Comfort Guarantee
If within 30 days of collecting your new glasses you have not fully adjusted to your new lenses we will provide a suitable alternative and refund any difference in price.
90 Day Varifocal Lens Satisfaction Guarantee
If within 90 days of collecting your new varifocals, you have not fully adjusted to them, we will happily provide a suitable alternative and refund any difference in price.
1 Year Manufacturers Guarantee
Should your frame or lenses be found to have a manufacturing defect during the first year after purchase we will repair or replace them free of charge.?General wear and tear will not be covered by this guarantee.
2 Year Anti-Reflection Coating Manufacturers Guarantee
Peace of mind should your lenses be affected due to a manufacturing fault.