Contact us Today!

Booking your eye examination at Waltham Abbey Opticians couldn’t be easier. Simply call us on 01992 769103 and speak to a member of our friendly team or fill out the short form and we will get back to you as quickly as we can. For your convenience we are open 9am to 5.30pm on Mon, Tues, Thurs & Fridays. Open 9am to 1pm on Wednesdays & 9am to 3pm on Saturdays.

If you experience a medical eye emergency whilst we are closed, please find your nearest Minor Eye Conditions Service (MECS) provider here: https://primaryeyecare.co.uk/find-a-practice/
Alternatively, please call 111.

Address: 31 Sun Street, Waltham Abbey, Essex, EN9 1ER
Phone: 01992 769103
Email: info@walthamabbeyopticians.co.uk

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    Excellent care and service.Ash,Dawn and Sonia very knowledgeable,patient and helpful.
    Ray Long
    Ray Long
    10:59 24 May 24
    I have been a client for years at Waltham Abbey Optician in Sun Street and I have always been treated with the highest level of professionalism,kindness and respect .The staff there have always tried their best to help me find the best option that worked for me - financially and aesthetically .Very grateful and extremely satisfied with all the service, I would always highly recommend themread more
    Simona Ciuperca
    Simona Ciuperca
    10:53 10 Feb 24
    Once i walked inside i was greeted kindly by the staff and helped me straight away with what i needed. This service was friendly and efficient i would highly recommend getting your glasses from here.read more
    shane _Yt
    shane _Yt
    14:54 04 Dec 23
    Excellent service and very friendly staff. It was my first time, but I recommend it. Thank you, they deserve more than 5 🌟read more
    Mohsen Abrahem
    Mohsen Abrahem
    23:20 14 Nov 23
    Ashley and Sonya are absolutely great, the best opticians in Waltham Abbey and I wouldn’t go anywhere else!
    Katie Hudson-Forbes
    Katie Hudson-Forbes
    21:01 27 Jul 23
    Sonia the optician leads a great team. She is highly professional and an expert at what she does. Ashley the manager is also very professional and is highly knowledgeable on the services they provide. The shop and examination room is really well presented and has the latest equipment. This opticians has the latest trends of eyewear including a good range of sunglasses. I would highly recommend this opticians. A family run business with a great atmosphere.read more
    Gurpreet Bansal
    Gurpreet Bansal
    15:37 20 Jul 23
    Waltham Abbey Opticians is superb. Excellent eye care, friendly team, and stylish eye wear choices. Highly recommend!
    Alex Elia
    Alex Elia
    15:27 20 Jul 23
    A great optician!It was four years since my last eye test and the whole customer experience was excellent. The eye test was in-depth and each procedure was explained in simple terms. When choosing my new glasses, the team were incredibly patient and took time to guide me to the right type of frame and lens. My glasses arrived quickly and great care was taken to ensure they fitted comfortably and correctly.A few weeks after wearing my new glasses, they were uncomfortable and when I returned to ask for some help, it was no trouble at all to slightly adjust them.Great communication and customer service throughout. Thank you.read more
    c b
    c b
    16:21 15 Jun 23
    A great place to get glasses. The staff are very nice and caring and don't mess around altogether it is a great place to fix or get glasses fromread more
    SytFang
    SytFang
    11:55 27 May 23
    Been coming for years, always super helpful and friendly 🙂
    Jess Ball
    Jess Ball
    14:40 06 Aug 22
    Excellent service 100%
    Andrew Rowe
    Andrew Rowe
    12:49 27 Feb 21
    Good service and pleasant staff.
    Nils Pettersson
    Nils Pettersson
    10:19 24 Feb 21
    Waltham Abbey Opticians thank you! My first visit Ash did a thorough eye check, referred me for cateracts immediately. I am extremely satisfied with the service and due to her speedy referral i might not even need glasses.Thank you all at Walthan Abbey Opticians!!read more
    Tasoulla Christoforou
    Tasoulla Christoforou
    18:31 12 Dec 20
    Very happy customer had a very good helpful service would recommend this opticians to my family and friends
    Chris Anderson
    Chris Anderson
    07:46 24 Oct 20
    Amazing service and after care!Very impressed.Thank you
    Theo Theo
    Theo Theo
    21:15 10 Jun 20
    I've been bringing my daughter here for a while as they have the best kids glasses selection of about 10 opticians I visited. But mainly we come back because the service is 5*. Ashley is fab with kids and goes above and beyond every time. I recommend to everyone!read more
    Rebecca Pearce
    Rebecca Pearce
    15:53 19 Mar 20
    Have been wearing glasses for over 20 years and this was by far the most positive exsperience that i have had in an opticians in a long time. I went in there looking for sunglasses, safety glasses and normal glasses all in my prescription. I had fairly specific requirements for each pair in terms of what they were for yet everything went smoothly and i got everything i needed. They took me through all the options in detail for different finishes ect but never pushed anything on me. They made it really easy to decide on what i needed rather than what was most exspensive. The advanced eye test that they carried out and subsequent updated prescription really made a huge difference straight away aswell. It just felt right in a way that i hadnt really ever felt before at other opticians straight after recieving my new prescription. Its genuinely made my vision feel rejuvinated and less frustrating in day to day life. So yeah was very pleased over all with my new prescription. AO stayed in contact to give updates on my orders and were easy to talk to, proffesional and helpful from beginining to end. I was buying some glasses with Oakley frames for example and was easilly able to communciate between oakley via the opticians if I had any questions about the lenses or frames. I was even able to talk directly to an Oakley representative whilst they were visiting the shop. Last but not least 'AO' also have some wonderful deals on most of their different ranges of glases, which was a huge bonus and made the exspereience even more enjoyable. So in conclusion, as you have probably guessed , I would like to thoroughly reccomend this opticians and once again thank all of the incredibly kind and helpful staff there for their time and helping me sort my new specs out. 🙂read more
    Laughing Man
    Laughing Man
    17:28 05 Nov 19
    I was seen by Ashley earlier this year who provided me with help and guidance on choosing a pair of glasses that suited me. She was honest, polite, trustworthy and professional. I would definitely recommend Ashley if it's a good service you are after.read more
    hel ali
    hel ali
    03:38 23 Aug 19
    Very friendly and knowledgeable staff and excellent service. Eye tests are very thorough and nothing is too much trouble. Highly recommended!read more
    Lee Luther
    Lee Luther
    17:50 19 May 19
    Excellent service
    DiamondzPlayz_ YT
    DiamondzPlayz_ YT
    14:12 11 Apr 18
    After having a disastrous time with the competition up the road I decided to return to where my history/records are.It was the best thing I could have done!!I now have the correct prescription and perfect vision again.I can't praise Ashley and the staff highly enough for their patience and professionalism.Highly recommended.read more
    john owers
    john owers
    15:37 27 Sep 17
    Here I had a help for my mum 74 years old and my daughter 7 years old. They are perfect with everybody. Nice and quick service, mum glasses were ready in just two days. Yes two days.... Thank youread more
    Nina D
    Nina D
    16:42 04 May 17
    Always a great service. Friendly, helpful and supportive team. I don't like having my eyes tested but they just make it so easy. Thank you and see you next time! 🙂read more
    Zena Christoforou
    Zena Christoforou
    15:09 07 Oct 16
    Excellent opticians! Great service and always very accommodating to both me and my daughter. Many thanks to Ashley and the rest of the Waltham Abbey team.read more
    Kate Shirley
    Kate Shirley
    17:34 01 Oct 16
    I recently visited Waltham Abbey Opticians with my mother. They gave us great advise with detailed examinations. The service we got was excellent , the staff were very friendly and helpful. Thank you for a delightful experience.read more
    Workneh Hailegiorgis
    Workneh Hailegiorgis
    23:46 25 Apr 16
    My wife visited this opticians recently with my two girls. The level of care they received from the optometrist, Shamiala, was of such a professional standard. Shamiala managed to treat and relax the girls so well. My younger daughter (5years old) needed to have a special test with eye drops, and Shamiala made the whole experience for her so much more enjoyable - I believe the many years of experience of testing children at hospital can be seen. Once the tests were completed Ashley then helped go through the glasses selection. Ashley provided a high standard of care, to ensure the best frame fit was selected for my youngest. The customer care was above and beyond what I expected- Ashley even ordered a selection of colours to view before the final decision was made. My daughter absolutely loves her first pair of spectacles! Thank you so much Waltham Abbey Opticians, I will be recommending you to friends and family!read more
    omar shafi
    omar shafi
    17:55 15 Apr 16
    After having a very thorough eye test I was told that I needed verifocals. The friendly staff helped me choose a pair of frames. I was a bit concerned that it would take me a while to get used to my new glasses, but much to my surprise, as soon as I put them on I could see and read perfectly. Thanks to the accurate measuring of my eyes using new technology.The staff were always very helpful, friendly and professional ! Thank you !!!!read more
    Louiza Abbott
    Louiza Abbott
    07:13 13 Apr 16
    Well located opticians in town, so convenient to get to. Since I have recently moved to the area it was wonderful to receive such outstanding and friendly service. The eye test lady certainly knew her stuff and told me she also works for Moorfields Eye Hospital. Can’t get a better professional care than that!They tell me they have been on Sun Street for many years so they certainly know their stuff. They have an extensive range of frames and sunglasses and Ashley helped me choose the perfect pair. I am very picky, but she was patient and offered lots of advice about the fit and so on. You won’t get that kind of service from Specsavers and the like! Was offered an excellent deal on my new specs and monthly contact lenses (which they deliver straight to your door). I will be recommending them to all my friends and family.FYI: I think there are 2 opticians in Waltham Abbey, but this is the opticians right on the main street (no. 31 I believe) not the other one----don’t go to the wrong one!!read more
    Yun Li
    Yun Li
    14:45 06 Apr 16
    Ashley was extremely helpful and friendly! I felt at ease from the moment I entered the opticians to the moment I left. I wouldn't hesitate to recommend Ashley at 31 Sun street to anyone! Thanks again 🙂read more
    Ben Cohen
    Ben Cohen
    19:45 31 Mar 16