Guarantee

/Guarantee
Guarantee 2016-10-13T15:34:34+00:00

Our guarantee to you

We constantly aim to offer you quality, value and personal service.

guarantee-waltham-abbey

Price Match Guarantee

Should you find the same product selling for less, locally we will happily lower our price to match. The products must be exactly the same item and only sold within other optical practices. A formal written quote must be supplied to enable us to price match.

30 Day Lens Comfort Guarantee

If within 30 days of collecting your new glasses you have not fully adjusted to your new lenses we will provide a suitable alternative and refund any difference in price.

90 Day Varifocal Lens Satisfaction Guarantee

If within 90 days of collecting your new varifocals, you have not fully adjusted to them, we will happily provide a suitable alternative and refund any difference in price.

1 Year Manufacturers Guarantee

Should your frame or lenses be found to have a manufacturing defect during the first year after purchase we will repair or replace them free of charge. General wear and tear will not be covered by this guarantee.

2 Year Anti-Reflection Coating Manufacturers Guarantee

Peace of mind should your lenses be affected due to a manufacturing fault.

Why Choose Us?

Open Monday to Saturday tick

NHS & private eye examinations tick

Home visits for the housebound tick

Fully qualified & clinically minded professionals tick

Personal service tick

Free parking nearby tick

On-site laboratory for 1 hour service tick

Free children’s NHS frames tick

Budget to designer frames tick

Huge range of sunglasses tick

Contact lenses tick

Family orientated tick

Plus much more. Come and see for yourself!

Request an Appointment

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